As in-cabin pet policy is not regulated by the FAA and is done so by each airline, it has been tricky for people traveling with their pets to get a clear answer as to whether or not an airline approved carrier would fit beneath the seat on a particular airline.
It seems more difficult than it needs to be. You have to find out what each airline’s size requirements and pet policies are, then you have to buy a pet carrier, only to be told AT THE GATE that you’re not in compliance. What do you do then? Most airport newsstands do not sell pet carriers, and airlines typically do not make them available for their passengers. So what happens next is that you miss your flight. How frustrating!
As a result, a new program called Guaranteed On Board® allows pet parents to get a guarantee that their carrier will be allowed on board when they get to the airport. Go to www.flygob.com, select the airline and complete flight, pet and carrier info. If everything is in compliance, print the form and present it at check-in.
This program was created in part by Quaker Pet Group to assure that pet owners who purchase their Sherpa pet carriers are not turned away at boarding. In fact, if you’re refused entry due to their Sherpa® carrier, they will reimburse you for your ticket and your pet fee.